I just bought MusesScore PRO+ and I can neither download ANY official scores, nor contact support, cause apparently musescore.com doesn't have support?

• Jun 24, 2024 - 14:27

What the actual fuck?


In reply to by asanne756

That screen talks about 'view', not 'download'.
Writing to Yamaha motorcycle support to get help with a broken Yamaha guitar is similarly useless...
Which email?

Did you try that Support link at the bottom of musescore.com?
Screenshot 2024-06-25 092711.png

In reply to by Jojo-Schmitz

This Pro+ option lets you access its official scores, download them for PRINTING them. Perhaps the misunderstanding is here (I saw it on another forum): perhaps you thought it allowed you to download a file in .mscz format? I agree that it's not expressly spelled out (or spelled in small letters that I may have missed!)
But then again, it's the ability to print it (as if you were buying it in a music store or inline) that includes this Pro+ option. Scores in .mscz format are the work of the Musescore community, some high quality, some not :)

In reply to by cadiz1

No, it does not. Surprise surprise right? It allows neither printing, nor downloading. It allows only web viewing... Not even playback... which could be easily done in the web... Which means I now have to probably use a sheet music scanner to get any use of it... this is ridiculous...

In reply to by asanne756

" nor downloading. It allows only web viewing... Not even playback..."
Sure? Curious.
Not even playback? In my humble opinion, this is probably a problem that has nothing to do with the Pro + option.
Did you look at other official scores and see how they behaved?

In reply to by graffesmusic

Ok, possibly my bad. I only have a Pro account (not Pro+) and can't check for myself.
There are a lot of offers, you see:


And it's possible that you'll have to buy a credit (even though you've signed up for a Pro+ account?)
In that case, I was mistaken, sorry.


That said, I'm still surprised - to put it mildly - to read that even the official scores are not available for playback.

Do you still have an unanswered question? Please log in first to post your question.