Crashed Hard Drive

• Nov 26, 2022 - 22:08

My computer was malfunctioning.
The technician said that the hard drive had crashed and nothing was saved.
A new hard drive was installed.
I downloaded Musescore.
Can I get back all my songs that were stored there?


In reply to by cedy

Yes, but it takes some work.

It is probably too late. But almost all the time when a hard drive goes bad it has to do with the part of the language that lets the drive communicate with the computer. Your files are most likely still there. And it is most likely possible to retrieve them. But since the shop told you the drive was no good, they or you threw it out. I have 3 or 4 drives from family members that went bad. Every one I was able to get files off of. It's not hard or expensive. I wipe them and use them as back up drives.

In reply to by cedy

Sorry but if old hard drive is not read-able, impossible to get your old files back unfortunately. They live on a drive, if the drive is broken and can't be read, that's the end of it. You could possibly pay a tech $$$ to try and retrieve them, but if not, they're totally gone sorry. Although see Sabatella's response below, you may be lucky and still have them on your OneDrive account, but that's probably beyond this forum to sort out for you as it's a MS OneDrive question, not a MuseScore question. Good luck!

In reply to by Lofo

I agree that OneDrive is the way to go here.
Sorry but all the files are still on the old drive. They just can't be read by the OS. When you delete a file, it goes to the recycle bin. When you empty the Recycle Bin, the file is not erased from the drive. The empty routine makes the OS forget how to find the file. The file is still there waiting to be over-written. The case of a "failed drive" it is not always a hardware problem. But usually a software problem in the drive. That's an over simplification. The point is that the drive can be accessed with a USB adaptor and read directly or scanned with free file recovery software. I've done it many times.

In reply to by cedy

If you are on any version of Windows from the last 10 years or so and didn't go out of your way to disable it, you are using OneDrive - it's on by default. For more info, you'd need to consult Microsoft's documentation. Generally it's as simple as logging into the Onefrive site, finding your computer listed there, and then finding your files.

In reply to by cedy

Good start! But, unless you customized the location of where you save things, MuseScore files wouldn't be under Music - they are under Documents. You should see folders for each major version of MuseScore you've used (eg, MuseScore 3, MuseScore 2), and within each, a folder called Scores. If you didn't deliebrately go out of your way to save your files somewhere else, that's where they are. If you did deliberatey save them somewhere else, that's where you'd need to look instead. The folder structure of your files on OneDrive should exactly match that of the computer they were synchronized from.

In reply to by cedy

If you see that folder, but don't see the files listed there, then it suggests you either saved them elsewhere, or you may have turned off OneDrive sometime after installing MuseScore but before actually creating files.

Best to find a computer-savvy friend or relative who lives near you to help out in person; it's very difficult to diagnose problems via these forums.

In reply to by cedy

Click the start button in the left of the task bar. Select Settings/Account. Upper left says what kind of account you have.
In the old days a Local account used to be the default type that would be set up. Now Administrator is the default type. And there is a good reason for it.

Different people find & use various backing-up strategies... FWIW, not only do I utilize an automated backup to a local NAS (network attached storage) drive, I also have an EXTERNAL USB hard disk. Incrementally, I sync my MuseScore 'Scores' subdirectory to the USB disk. I rely on the odds that TWO external copies of my scores won't both crash/become unavailable. And if you were to upload your songs to the MuseScore 'repository' (either public or private), that would give another backup. Best luck in future.

In reply to by cedy

Do the filenames have the extension ".MSCZ" or ".MID"? If you don't don't see either, probably you still have the default settings in Windows to not show extensions, which is terrible setting you should definitely change to avoid further confusion. Do a web search on "window show default file extensions" to learn how to fix that if so. Then, you can see whether the filenames end in MSCZ or MID.

If they end in MSCZ, those are your scores, but somehow Windows doesn't know what to call them - an indication that MuseScore was not properly installed

If they end in MID, those are not your score,s but MIDI files that may or may not have been exported from your scores. They bear the same relationship to your actual scores that a picture of a beach out your window bears to an actual beach out your window, but, they are better than nothing!

In reply to by cedy

The problem is that some repair shops have gotten into trouble and have been accused of stealing information from customers hard drives. So it is easier, and safer, for them to say that they don't do that kind of work. Your drive crashed and nothing was saved, so they say. Maybe maybe not. You don't have to have an ounce of computer savvy to find out. Do you know how to plug in a flash drive? That's all you need to know. Adapters cost between 10 and 20 dollars. I can give you a recommendation. Are your files worth that much to you?
Besides, I would have the same privacy issues a shop would have.

In reply to by cedy

OK, hopefully lesson learned then - in the future, please before sure to enable backups, whether automatically through the OneDrive service from Microsoft or through whatever other third-party service you choose to purchase, install, and configure. You don't want to risk losing all your music again in the future!

In reply to by cedy

Sorry, I still don't understand what you're asking. Are you saying you don't "zoom out" on purpose? Simply zoom back in again, using the controls on the toolbar, your Ctrl+scroll wheel, or the kleybaord shortcuts Ctrl+- and Ctrl++ , or pinch to xoom if using a touch screen. Same way zooming is accomplished on any software, really.

In reply to by Marc Sabatella

Every time I open a score, I go to the top of the page left of page view and increase that number to 150. My eyes are comfortable with that 150 number. I do not use Ctrl +- or x. That is why I feel that I might have touched some key by mistake.
In the screenshot, the page on the left is filled by two 8 set of staves, while the page on the right is filled by one 8 set of staves streched out.
Most of the pages in the score have two 8 sets of staves.
So how do I get the page on the right to hold two 8 set of staves?

In reply to by cedy

Again, really impossible to say for sure from just a picture, but presumably, it just doesn't fit. It only barely fits on the previous page. All it would take is one extra dynamic marking to require more space and the previous page wouldn't fit either. It's too crowded as it is. So best to simply decrease the staff size in Format / Page settings.

This is a Musescore site, not a tech disk support site, not sure anyone here can help you unfortunately. Your issue sounds like it has nothing to do with Musescore itself. A more advanced tech support provider who can retrieve data from broken disks may be able to help you, but is not the best place to seek help so I think people have done their best to help you, but you need to go to a disk tech provider and pay them to retrieve your data, if possible. But nothing to do with Musescore.

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