Update checking is where we notify users when there is a new version of MuseScore available. The user is notified when MuseScore is first installed and is provided with a clear link to disable it in Preferences. Update checking shares your IP address, your OS, and your MuseScore version (including whether MuseScore was compiled in 32 or 64 bit mode). As explained in the privacy notice, we take steps to anonymise your IP address immediately, which makes it impossible for us to identify you. Please note that we also use this anonymised information for statistics, which help us understand how many users we have per country, which version of MuseScore they are using, and whether it is run on Windows, Mac or Linux. These statistics help us to plan app development and make decisions about which platform versions we need to support, etc.
The other networking feature in MuseScore is error reporting. If an application error occurs, a popup appears asking you whether you want to send us the details of that error, which you can review before sending. We have taken steps to ensure that all potentially identifiable information is filtered from the report data before storage, including the IP address, which we discard.
Please note that some of the terminology in the privacy notice is potentially confusing to those without a legal or technical background. For example, under the section titled ‘Principles of Processing’, the last point (F) states: “We use appropriate technical and organisational measures to protect the personal information that we collect and process about you”. It is worth taking a moment to explain what this means: first, the ability to send any information over the internet requires an IP address, which is classified under CCPA & GDPR as ‘personal information’. As with any application that makes use of a network connection, we cannot avoid seeing (“collecting”) an IP address. Lastly, the steps we take to anonymise it counts as ‘processing’.
The notice below outlines:
- The very limited data we collect and why we collect it
- Your options in sharing or not sharing information with us
- Your rights in managing information you share with us
- Our responsibilities in protecting the data we collect and process
Thanks very much,
The MuseScore team