Changing width of a page causes a crash

• Dec 6, 2020 - 11:24

I often change the width of the page for easy score viewing. So, I choose the Format - Page Settings menu. I go to the Width field and delete the first two digits. Kaboom! Musescore wants to send a crash report.


Doesn't crash for me, not in 3.5.2 nor in the latest 3.x development builds (which will eventually become 3.6), but creates a page with a width of 0 (as it was 210.00 before)

In reply to by Jojo-Schmitz

I tried to send a crash report directly from Musescore, but it gives an error:
"Error while uploading crash report. Host requires authentication."
This crash reporting seems like a new thing, but it doesn't work.
Anyway, I guess you did it differently. So, here is what I do. Select Page Settings, Custom Page size. Put the cursor at the very beginning of the Width field. Let say you have in the field - 300 mm. Press the Delete key. I always get crash at this point (OS: Windows 10 (10.0), Arch.: x86_64, MuseScore version (64-bit):, revision: 465e7b6)
So, anytime you delete the first digit while all others are zeros you should get a crash.

In reply to by mike320

As you mentioned a printer, I checked my printers. Setting some of them (OneNote) as a default causes Musescore to crash and some (Microsoft Print to PDF) causes Musescore to freeze the whole PC. Only selecting an absent printer didn't cause any trouble. I didn't check other options as I don't want Musescore to screw up my PC.

In reply to by Adalbi Atskanov

Faulting application name: MuseScore3.exe, version:, time stamp: 0x5f8a11a3
Faulting module name: MuseScore3.exe, version:, time stamp: 0x5f8a11a3
Exception code: 0xc0000005
Fault offset: 0x0000000000708b81
Faulting process id: 0x26f8
Faulting application start time: 0x01d6cbfca465db68
Faulting application path: C:\Program Files\MuseScore 3\bin\MuseScore3.exe
Faulting module path: C:\Program Files\MuseScore 3\bin\MuseScore3.exe
Report Id: 71164e1c-c5e6-4918-8ab5-7912cbc36fe5
Faulting package full name:
Faulting package-relative application ID:

Attachment Size
Report-wer.txt 33.14 KB

Do you still have an unanswered question? Please log in first to post your question.