Palettes window blank except for "Add Palette" button and Search field

• Jul 20, 2020 - 15:50
Reported version
Graphical (UI)
S3 - Major

Steps to reproduce bug

There aren't any required steps besides launching the program, obviously

Expected behavior

Palette blocks within the palette window are visible and interactable

Actual behavior

Palette blocks within the palette window are invisible and uninteractable

Version number

OS: Manjaro Linux, Arch.: x86_64, MuseScore version (64-bit): 3.4.2., revision: 148e43f

Operating system

Manjaro Linux

Attachment Size
Screenshot_20200720_173951.png 4.2 KB


Are you using the supported AppImage, or a version built by a third party (eg, by the maintainers of your Linux distribution)? The latter are known to often not work well.

In reply to by Marc Sabatella

I do use the package from one of the official repositories of my distro. I tried the AppImage version and the palette menu is present there, thankfully. However, I should've mentioned in the OP that I only began experiencing this issue a couple of days ago -- the palette menu used to be present until then. I'm not entirely sure what caused this, as I did not fiddle around with any settings after the initial setup nor was there an update to the app, and every other aspect of the app works perfectly well. Sorry if this sounds like I'm missing something, I'm not very technically proficient unfortunately.

Well, if it worked previously then stopped, perhaps one of the libraries MuseScore depends on is what changed - updated to an incompatible version.

Sorry, it looks like I'm dumb! I went through my installed packages and you're right -- it does appear that Qt-related libraries have been updated, which is what I suspect broke the palettes menu. I'll see if there's any way to report this to the maintainer. Thank you for quick responses!

Workaround No Yes

I reproduced these same results in dark mode (I'm pretty sure musescore opened in dark mode by default) on macOS Catalina 10.15.2 with 4.0 revision 12c51ba. I was able to get the palettes to display properly by disabling and then re-enabling them. I'm not sure if this workaround is applicable to Manjaro or not though.