No Audio: Synthesizer menu item greyed out, PortAudio settings all empty/blank
I have a clean install of Windows 10 and I cannot get Musescore audio functions to work. All other audio functions with other programs (Mixcraft, Audacity, VLC, etc) work fine. It is only Musescore that I am having a problem with.
I am running Musescore 3.04.5763.
Windows 10 Pro 64 bit version 1809 Build 17763.316
The computer is a Dell Precision 7510 with 32 GB Ram.
Playback controls are greyed out. The View/Synthesizer menu item is greyed out. The PortAudio preferences are all blank and no options appear that can be selected. See screenshots attached. There are no error messages or any other indications of a problem. All other (non-audio) functions of Musescore work fine.
I have uninstalled and reinstalled twice. I uninstalled the 64 bit version and installed the 32 bit version. I have rebooted multiple times. I have installed Musescore 2 and it exhibits the same issues - no audio playback functionality.
I have Restarted Audio and MIDI Devices multiple times. I have Reset All Preferences to Default multiple times. I have done the Revert To Factory Settings multiple times.
All with no impact on the issue.
I have searched the forums and I've done everything I've found that people suggest.
I assume this is a driver issue, but all drivers are up to date and, as noted above, all other audio programs I have on the machine work fine.
Assuming it is a driver issue, what driver(s) should I be looking at? What devices is Musescore trying to control? Is there any third party software I need to install? Or third party software I can try to install to see if it will help address the issue.
I have used Musescore for over a year on this same hardware and it has always worked perfectly. I did a re-installation of Windows 10 to deal with a performance issue and this should be like a new machine.
I'll appreciate any ideas or help anyone can anyone can provide. Thanks in advance!