"mscore.exe has stopped working" appears every time I exit MuseScore

• Sep 21, 2013 - 16:35

Hi, I've searched the forum as well as I can but can't find anyone reporting the same issue I have.

Musescore has worked perfectly for me for years, but about a month ago I started getting the message "mscore.exe has stopped working" every time I exit MuseScore. It appears to be saving my files properly, so I'm not losing any work, but it's irritating and concerning that this message pops up every time I close it - I'm not sure if it presages more severe problems showing up at some point. I've tried uninstalling and re-installing musescore using the latest version of the installer to no effect; I get the problem regardless of what file I open - it happens with new and old scores or even if I open and close it with no score at all; it happens when I simply open and close musescore, or open it and work for a long time in it.

I'm running Windows 7 64 bit, with 12 gig of RAM.

Any thoughts on how I can fix this would be much appreciated.




In reply to by Jojo-Schmitz

Hi, thanks for your suggestion. Yes, I am running 1.3 I tried the instructions to revert to factory settings, and it appears that it did indeed revert to factory settings, but I still get the error message when exiting musescore. Any other thoughts? I appreciate your help.

In reply to by Jm6stringer

"Any thoughts"...
I searched the internet, as you will have already done, and it would seem a problem in Windows.
Have you tried in "compatibility mode" (Vista or earlier)?
If a library is damaged you do not have many opportunities.

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