Musescore crashes 3-5 times every time I open it

• Aug 7, 2021 - 16:04
Reported version
S2 - Critical
needs info

Hello, Musescore crashes every time I open it. Usually I have to reopen it 2-3 times, up to 5 and then it seems fairly stable.

Attachment Size
Musescore Crash.docx 38.51 KB


Frequency Many Once
Status active needs info

OK, so Mac OS X 10.15.7 and MuseScore 3.6.2

Still steps to reproduce needed, including the score that is causing it

Frequency Once Many

This closes frequently on me. I am almost done, ready to print score, then it crashes. I have, repaired, uninstalled, restarted. No success. We need a working solution.

Frequency Many Few

Before a working solution we'd need steps to reproduce
Did you try the revert to factory settings, reinstall/repair won't do that

To be clear - there is no way a crash just before print is related to a crash on open. In order to understand and diagnose the problem with crashing before print, we'd need you to ask for help on the Support forum and attaching the score and precise steps to reproduce the issue.

Regarding the crash on open being discussed here - if it continues to crash immediately after a revert to factory settings (and try that again even if you did it once before), the most likely explanation is a hardware / driver incompatibility. Please ask for help on the Support forum and include as many system details as you can. If it works immediately after the reset but crashes reliably at some point after, then it's probably a corrupt score in your history.

The reason it's important to ask for help on the Support forum is that there are probably 1000 times as many people available to assist, with a much wider range of system administration expertise.